Privacy Policy
This Privacy Policy describes how hippist (hippist, we, us, or our) collects, uses, and discloses your information when you use our website at hippist.com (the Site). It also describes the choices you have associated with your information. We are committed to protecting your privacy and providing you with a safe online experience.
Information We Collect
We collect information to provide a personalized and secure experience when you use the Site. Heres a breakdown of the information we collect and how we use it:
Account Information: When you create an account, we collect personal information such as your name, email address, phone number (optional), and billing address (for purchases). This information is used to identify you, process your orders, respond to your inquiries, and send you account-related communications.
Payment Information: We use secure third-party payment processors to handle your transactions. We do not store your full credit card details on our servers. The payment processor may collect your billing address and payment information for order processing and fraud prevention.
Usage Data: We collect information about your activity on the Site using cookies and other tracking technologies. This data may include the pages you visit, products you view, search terms you use, browsing history, IP address, device type, operating system, and referring URL. We use this data to analyze trends, improve the Sites functionality, personalize your experience (recommendations, targeted marketing), and for advertising purposes (see Use of Cookies and Tracking Technologies below).
Customer Support Interactions: When you contact us for support, we may collect information such as your name, email address, a description of the issue, and any relevant communication history. This information helps us resolve your concerns and improve our customer service.
Use of Your Information
We use the information we collect for the following purposes:
To operate and maintain the Site
To process your orders and manage your account
To personalize your experience on the Site
To provide customer support
To send you marketing and promotional communications (with your consent)
To analyze trends and improve the Site
To comply with legal requirements and for security purposes
Sharing Your Information
We may share your information with third-party vendors who provide services to us, such as:
Payment processors
Data analytics providers
Marketing and advertising partners
Cloud storage providers
We will only share your information with these vendors to the extent necessary for them to perform their services. We require all third-party vendors to maintain the confidentiality and security of your information and to comply with applicable privacy laws.
We may also disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to:
Conform to legal requirements or comply with a court order
Protect and defend the rights or property of Hippist
Prevent or investigate possible wrongdoing in connection with the Site
Protect the safety of users of the Site or the public
Use of Cookies and Tracking Technologies
You have control over your information and how it is used:
Account Information: You can access, update, and delete your account information by logging into your account and visiting the account settings page
Marketing Communications: You can opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions in those communications. You can also manage your communication preferences by logging into your account settings.
Cookies: As mentioned above, you can control how cookies are used by adjusting your web browser settings.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes implementing appropriate security measures, such as encryption of sensitive information in transit and at rest, access controls, and regular security audits. However, no internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee the absolute security of your information. We encourage you to use strong passwords and to be careful about the information you share online.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you with services. We may also retain your information for a longer period as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Childrens Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our servers.
International Transfers
Your information may be transferred to, stored, and processed in countries other than your own, where data protection laws may be less stringent. We will take steps to ensure that your information is treated in accordance with this Privacy Policy and applicable laws.
Your Rights
Depending on your location, you may have certain rights regarding your information, including:
The right to access and rectify your information
The right to object to the processing of your information
The right to erasure of your information
For more information about your rights, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: hello@hippist.com
Additional Information
This Privacy Policy is intended to be in compliance with applicable data privacy laws, including the General Data Protection Regulation (GDPR) of the European Union. We encourage you to contact us if you have any questions about this Privacy Policy or our data practices.
By using the Site, you agree to the terms of this Privacy Policy.